Privacy Policy

Effective Date: 19 August 2024

Welcome to Sorted Virtual Assistance (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website sortedvirtualassistance.co.za (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Fill out a contact form
  • Participate in surveys or promotions

This personal information may include, but is not limited to, your name, email address, phone number, and any other details you choose to provide.

1.2 Non-Personal Information

We may collect non-personal information automatically when you visit the Site. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on the Site

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Site
  • Improve, personalize, and expand our services
  • Communicate with you, including responding to your inquiries and sending you updates and promotional materials
  • Monitor and analyze usage and trends to enhance your experience
  • Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating the Site or conducting our business, provided they agree to keep your information confidential.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Sorted Virtual Assistance, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small files placed on your device that help us remember your preferences and analyze site usage. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information
  • Opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications
  • Request the deletion of your personal information, subject to legal and contractual obligations
  • To exercise these rights, please contact us at hello@sortedvirtualassistance.co.za.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes indicates your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for visiting Sorted Virtual Assistance. We appreciate your trust and are committed to protecting your privacy.